Just when you think the Internet has reached it’s peak, you come across this – user testing videos. There is a lot of good practice about when it comes to web design, user interfaces and functionality. However, there is also a lot of bad practice. We take for granted when a website is easy to use, but we really notice when there is an issue – and this is often enough to put us off visiting the same website again.
In this article I am going to introduce you to user testing videos, and specifically to sites like UserTesting.com. When you understand what they do, you will see how user testing videos can be a real help when wanting to improve website performance.